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HR news in this issue: 
- Promotion From Within - 1 in 3 leaders fail
- Training and certification - University standards for executive coaching
- Productivity - Technology adds to the problem
- Book Review - Midwest Book looks at Sherpa Guide




Lousy people skills are biggest hurdle for leaders
Promoted for technical abilities, most need help with leadership
Globe and Mail, October, 2005
Leaders are promoted for their abilities to "bring in the numbers," take tough stands and create strategic plans. But when they bomb -- as one in three do -- it is usually because of lousy people skills, according to a global survey of over 5,000 leaders and  HR professionals.

Many leaders report that they were promoted for their technical skills but could use more help developing leadership skills. 68 per cent describe themselves as "self-made" leaders. When managers were asked  how they acquired their skills and knowledge, they most often cited: observing others, trial and error on the job, guidance from their current supervisors, reading, advice from co-workers and peers, and formal training.

First-time leaders, in particular, feel poorly prepared for their roles and are struggling with the transition.
 
Five reasons leaders fail to create successful change:

• They aren’t committed
• They stop communicating too soon
• They aren’t patient
• They don’t present an emotional case for change
• They don’t know how

Two thirds of leaders are willing to give up more personal time if it means that they can advance. In return, they would appreciate more organizational support so they can expand their skills and manage more effectively, says the firm, and this should start at the front-line management level.

Most managers are promoted because of past performance, but need to broaden their skills to perform effectively in their new jobs. Most likely to succeed, the firm says, are those who can bring out the best in people, learn from their mistakes, respond to feedback, adjust quickly to change and develop an ability to see many perspectives.

Why internally promoted leaders fail

 944 human resources professionals from 42 countries 
were asked why internally promoted leaders fail. Here 
are the results, expressed as a percentage selecting 
each reason: 

Poor people skills:  53%
Personal qualities (style, attitude, habits):  53%
Poor fit with company culture:  44%
Couldn't get results:  43%
Don't have the skills to do the job:  36%
Poor strategic or visionary skills:  33%
Poor motivational fit with the job:  27%
Lack of experience / Inadequate preparation:  21%
Unrealistic expectations for the job:  18%
Other:  7%
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Cincinnati Enquirer, February 2006
reprinted in the Asbury Park (NJ) News, March 2006
reprinted in the Louisville Courier Journal, March 2006

Executive coaching moves from trend to new discipline
Colleges establishing standards, certification
by John Eckberg, author of "The Success Effect"


 
 
 
Training for managers through sessions with an executive coach is nothing new for American companies. It's been happening for decades. But using colleges and universities as a venue for teaching people how to become coaches? That is a new trend in the Midwest, and two Cincinnati women are on the cutting edge of the movement.

 Brenda Corbett and Judith Coleman, authors of "The Sherpa Guide: Process-Driven Executive Coaching" (Thomson/South-Western; 2006) and founders of Sherpa Coaching LLC, have been tapped by multiple universities in the Midwest to teach people how to be executive coaches.

The initiative brings structure to efforts to train executive coaches, Corbett says. "Certification of coaches is so nebulous right now," said Corbett. "There's absolutely no foundation. So many universities are saying that this is what has to happen, that if you want to coach and be certified, then you have to have a process, a standard."

The University of Cincinnati, the University of Louisville and Kent State University have hired Corbett and Coleman to lead coaching certification efforts at their institutions this spring. Penn State University starts a program in the fall of 2006. 

Clearly, executive education is growing at top universities and colleges in the U.S. Harvard, Northwestern, Stanford and Columbia show a 37 percent increase in the number of executive education programs at those universities or colleges in seven years: from 211 programs in 
1998 to 289 programs in 2005.

Corbett taught an executive coaching certification at Xavier University in 2005 and found three types of students:

  • Executives, many laid off or taking early retirement, were looking to share their knowledge and generate income by creating a coaching practice.
  • Some experienced coaches with a steady client roster were looking for guidance on how to develop a more formal coaching structure.
  • Companies that have an executive coach on staff  sent the coach to school to broaden their perspective.
"People involved in this field have to commit a tremendous amount of time and energy to it," Corbett said. "Many are starting their own business from the ground up."

Companies need well-rounded executives, and coaches can help make that happen by focusing on and correcting a manager's personal or professional flaws.

"Some executives go into these programs kicking and screaming," author Karen Otazo said. "Before long, though, most get it. Why? Because it makes sense for leaders to know how to get followers. "They understand that these programs make a difference in getting work done through others." 

 
Brenda Corbett (right), an executive coach, "Sherpa" coaches client Stefan Ries, director of marketing, CDO Technologies Inc., as he works on an organizational chart of his business. The 
coaching helps clients solve business problems.


With a generation of business executives poised to retire in the upcoming decade, a wave of business 
consultants has emerged to "coach" 
the next generation of leaders.

Coaching one key executive in an organization can improve  hundreds of lives of the employees who work under that person,  according to Brenda Corbett.

Corbett, co-author of "The Sherpa Guide: Process-Driven Executive Coaching" (Thomson; 2006) with Judith Colemon, seeks to create a standard for training people to become executive coaches.

Chapters in the 350-page book highlight:

  • The importance of body language and eye contact.
  • Why a process is needed to  chart coaching paths.
  • How 12 one-hour meetings can revitalize companies and people.
  • Why others' perceptions of the client can color reality.
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Book Review


Thanks to Midwest Book Review  for their praise of our colleagues' work.
Review Published April 2006:


The Sherpa Guide, Brenda Corbett & Judith Colemon
Thomson Higher Education,  5191 Natorp Blvd, Mason, OH 45040,   0324407076    $27.95 www.thomson.com
 

Knowledgeably co-authored by business and communication experts Brenda Corbett and Judith Colemon, The Sherpa Guide: Process-Driven Executive Coaching is an informed and informative introduction and provides an independent study of the intricate world of business and valid coaching to the reader.

Introducing a timeline for coaching progression, a path through the barriers and complexities of the precise process and execution of business matters, The Sherpa Guide is very strongly recommended reading for its in-depth study and exclusive perspective of business application and coaching to all business executives, corporate administrators, and aspiring entrepreneurs.


 
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